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What Our Customers Are Saying

9/10/15

I had an exceptional experience working with Robyn in Motorcycle Sales. She made the transaction for BMW buying my bike very seamless. And what I appreciate the most is Robyn keeping her word by delivering a great service of picking up my bike from up North at Fort Irwin to Riverside and finally issuing me a check as promised. I highly recommend BMW Motorcycles of Riverside when it comes to their integrity. Thank you.

Erskine Johnson Jr
Fort Irwin, CA
8/9/15

I was looking for the new 2015 S1000RR and had purchased my 2014 S1000RR from a different dealer where I met this great salesperson. ROBYN SMIETAN Is my go to when I want new BMW motorcycles. This is my second purchase from her and I’m sure I will purchase another in the future. She gave me exactly what I wanted on my trade in and what I wanted to pay for the new bike. I’m really happy I found her still at a BMW dealer. Called her and got all my information over to her so when I showed up at the dealer the whole process was very quick and easy. I’m so STOKED!! THANK YOU SO MUCH ROBYN!!Shawn Hillier

Shawn Hillier
Costa Mesa, CA
8/5/15

I want to Thank Robyn of Riverside BMW Motorcycle, for making my motorcycle purchase a great experience, very informative, no pressure, just all around great customer service. Baltazar

Baltazar Ibarra jr
Fontana, CA
7/13/15

I have been extremely pleased with your service department for some time now. For me to make such a claim is a major accolade, as in the past I have done all my own maintaince and repair. I have not found a service shop that works to my very picky standard. I had my K1200s in for some warrantee work and Kile gave me a R1200GS as a loaner. I knew instantly I had to own one of these amazing machines. On my return I mentioned to Kile that I wanted to buy a late model used 1200 GS. Kile gave me a very informative overview of the bike and what to look for if I buy used. Again very helpful. I went over to the sales department and met Robyn. She was friendly, helpful, not pushy, but most of all and very refreshing I might add she was extremely knowledgeable re: her products. A true professional. She not only knows her product line she knows her inventory, both on hand and in transit. Very impressive. She helped weigh out my options of buying new vs. used informed me of the factory incentives and worked out payment plans for several different ways of financing. She made the whole buying process easy and fun. As it turns out I went with a new bike and I couldn’t be happier. I’m pleased with the deal I got and I made a new friend. I whole heartedly recommend both Robyn and BMW Motorcycles of Riverside to anyone that is considering purchasing a new or pre-owned bike. You will be well taken care of.Rob

Robert Cuff
Riverside, CA
6/18/15

Great customer service! I could have bought my new bike at any BMW dealership in the area, but chose Riverside specifically from referrals from friends and former customers. Great experience, thank you Robyn you truly earned your Goddess O’ Sales moniker!

Jose Castro
Riverside, CA
6/16/15

I attended the Open House Event in June and was really impressed – a very fun, informative, and customer centric event. It gave me a very good feeling about how you treat your customers and want to keep them involved in all aspects of motorcycling. Although I am primarily from Colorado, I decided to purchase a new 2015 GTL Exclusive from your dealership that day and I cannot say enough how satisfied I was with the process. Robyn was extremely knowledgeable about the bike and went the extra distance to handle the time constraints I had to operate within. The bike was ready when promised and of course it ran flawlessly on my great trip back to Colorado.

It will be the late in the year before I return to the area to stay for several months but I will be looking forward to visiting your dealership again and seeing some familiar faces and maybe some new accessories. Thanks again for the great experience.

Dennis Osentoski
Woodland Park, CO
1/5/15

Over 3 months ago I visited the dealership just to do a little browsing & dreaming. The staff were all riders and enthusiast. They were knowledgeable and fun to talk to. I contacted them again via email to ask some questions and fill out a credit app. They were very friendly and responsive. My credit was pre approved and I returned to the dealership to do the paper work and pickup my new bike. Rene took great care of me through the whole process. The whole staff was great. Buying the bike was almost as much fun as riding it. Thanks again, Bill p.s. Owens fun to talk to also. He remembers bikes without disc brakes or electric starters let alone ABS – lol.

Bill Fouts
Lake Elsinore, CA
12/1/14

From my pickup at Ontario International Airport by Debbie, to Owen and Dan, I had a pretty fantastic experience with the purchase of my new 2014 R1200RT. I just wish they were closer to the bay area so I could return for service!

Anonymous
9/23/14

I’ve been very happy with the service and people at BMW Motorcycles of Riverside. Darren especially is eager to help and enthusiastic and knowledgeable of Beemer bikes and products. He remembers customers by name and treats everyone as a loyal customer. He’s definitely an asset to BMW mc of Riverside.

Greg Creel
Eastvale, CA
6/28/14

OUTSTANDING STAFF AND CUSTOMER SERVICE!!

Joel Erwin
Huntington Beach, CA
5/27/14

I recently purchased a new 2014 BMW F800GS Adv from Owen at BMW Motorcycles of Riverside and I couldn’t have been more pleased with the transaction. The transaction was as smooth as one could be. Even further Owen was able to work some extra magic on my trade-in. I also purchased some items from Darren at the accessories counter and props to him too. He was very knowledgeable and helpful. I will definitely be back in the future for the next bike and in frequently for more accessories and service. Thanks a lot guys!

Chad Garton
San Bernardino, CA
2/18/14

We have several testimonials on our Facebook page. You can see them here: https://www.facebook.com/BMWmotorcyclesofRiverside

Anonymous
2/18/14

We received this email from John a few days ago.

Comments: Hey gang, I visited your shop on an epic cross country GS ride during the summer of 2012. You guys have the best BMW Motorcycle shop that I’ve ever seen. Thanks for the tire and brakes.

John Harris
Texas
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